Coming to live with us

We need to be as certain as possible that Community Solutions will be a good choice for a person and a positive place for them to live. So, first, we will always undertake a thorough assessment to fully understand their needs and wishes.

The assessment covers the range of health and social needs set out in Department of Health guidance, and all information will be treated confidentially. The assessment process will help to ensure that Community Solutions is able to meet each person’s requirements and forms the basis for the initial person-centred plan.

Moving to imageThe manager of Community Solutions ensures that the assessment process runs smoothly.

Referrals for placements are accepted from the authority that will fund the placement. We ask the authority to send relevant information, which we will review as part of the process of ensuring that Community Solutions is a suitable service.

This Pre-admission Assessment is carried out by the manager of Community Solutions together with a specialist clinician, if this might help clarify particular key issues. They will arrange to meet the referred person and as many people centrally involved in their lives and direct care as possible to assess their needs. This is the start of the person-centred planning process which ensures each person is treated as an individual.

If it is felt that Community Solutions can meet the needs of the person, the authority is informed and will itself usually inform the person, their family and key others of the placement decision.

The transition process will then be managed by a team manager at Community Solutions who will work with the person, their family/carers, other key parties and the placing authority to plan and manage the move in the best interests of the person.

When someone moves on from Community Solutions, we strive to plan positively and collaboratively with the person who is to move, as well as all key others, to ensure future provision continues on sound, person-centred foundations.