Therapeutic support & HELPWorks

A diagnosis of an autistic spectrum disorder or learning disability does not in itself predict the complex needs and associated behaviours of any individual. Our therapeutic environment can provide an opportunity for people to gradually gain a better understanding of themselves and their needs, wishes, behaviours, strengths and challenges.

Wilsic Hall therapeutic imageThe environment, the multi-disciplinary support and our staff team make our school an excellent choice for people with complex needs. The care and support of those people is paramount and we do all we can to provide learning experiences within a positive risk framework. To this end our staff are trained and competent in providing positive behaviour support through Therapeutic Crisis Intervention (TCI).

Accredited by the British Institute of Learning Disabilities (BILD), Therapeutic Crisis Intervention is an internationally recognised proactive crisis prevention and management approach, which originated from Cornell University in the United States. TCI recognises that it is the actions and reactions of those around them that strongly shapes and influences their behaviour, as well as their emotional and social development.

Our approach, developed from the sound base of TCI and that of Applied Behavioural Analysis (ABA) is called the Hesley Enhancing Lives Programme (HELP), which is used in all Hesley Group services and adapted to the needs and circumstances of each individual and the service in which they live.

HELPWorks imageEmpathy and proactive support is essential to reduce stress and avoid crisis. Despite this, there may be occasions when it is necessary to physically intervene in a situation. Physical intervention is considered as a last resort where other measures have not been effective. Except in the case of emergency, wherever physical interventions are necessary full assessment and consultation takes place with the person and their family/representatives, and agreed to be in the best interests of the supported person. The intention will always be to use physical interventions as infrequently as possible and to discontinue any such interventions as soon as safe and appropriate to do so.

Physical interventions are delivered in line with PRoACTSCIP (r) UK guidance and the BILD Code of Practice. For further information please visit

Our policies, guidance and reporting processes comply fully with national care standards and regulations.

HELPWorks at Hesley encompases a number of key components which all interlink. This framework, with HELP, together represent the essence of what we do. More information on HELPWorks can be found here.