Workforce Development - Overview

Hesley Group is dedicated to improving the performance and self esteem of its staff in a manner that directly and positively impacts on the quality of life of the people we support. To this end our workforce development department (Hesley People) provides and commissions an extensive programme of workforce development activities through a blend of learning opportunities that ranges from e-learning, individual coaching and mentoring, apprenticeships, learning events and updates, open learning and attendance at accredited courses.Workforce Development image

We also have a work based awarding centre which is registered to provide a range of City and Guilds qualifications and provides assessment and certification for all support staff who require a health and social care qualification to meet statutory and corporate targets. We are proud of the achievements of our staff in all relevant qualification sectors and we know that their pride in their achievements is reflected in the quality of our service.

All new staff are required to attend and complete a relevant corporate and service specific induction programme which meets common induction and CWDC requirements. Subsequently they move into personal development programmes which further develop their knowledge skills and motivation to achieve a high quality of service for the people we support.

All staff attend training in HELP (Hesley Enhancing Lives Programme), a behaviour support approach based on TCI (Therapeutic Crisis Intervention), which is a BILD (British Institute of Learning Disabilities) accredited. TCI is an internationally recognised, crisis prevention and management system that reduces the need to rely on high-risk interventions. TCI recognises that it is the actions and reactions of those around young people that strongly shape and influence their behaviour, as well as their social and emotional development. Its emphasis is on empathy and proactive support, while physical interventions are very much considered a last resort.

Use the navigation menu on the left to view our various development programmes.